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Privacy Policy

This policy describes how we collect, use, and protect your personal data when you visit our website.

1. Data Controller

The data controller is SpaziEsterni, with legal headquarters at Contrada Rosita 96 Piano 7. For any privacy-related questions, you can contact us at the email address: info@teraskapamasistemleri.com or by phone: 380 313 429.

2. Data We Collect

We collect different types of information to provide and improve our services.

Data provided directly

This includes information you voluntarily provide to us, for example when you fill out a contact form, request a quote, or subscribe to our newsletter.

  • First and last name
  • Email address
  • Phone number
  • Address (for custom quotes)
  • Any specific messages or requests

Data collected automatically

During browsing, we automatically collect some technical data through cookies and similar technologies.

  • IP address and device type
  • Browser and operating system
  • Pages visited and time spent
  • Referrals (the site you came from)

3. Purpose of Processing

We use your personal data for the following purposes:

  • Providing responses and services: To respond to your requests for information about our design and architecture services for outdoor spaces.
  • Website improvement: To analyze website usage and optimize the user experience, design, and content.
  • Service communications: To send you confirmations, updates, or administrative information related to requested services.
  • Marketing (with your consent): To send you newsletters or communications about new housing solutions, architecture trends, and promotions, only if you have given your consent.

4. Legal Basis and Retention

The processing of your data is based on your consent (for marketing), the performance of pre-contractual measures (to respond to your requests), and our legitimate interests (for security and website improvement).

We retain data only for the time necessary to achieve the purposes for which it was collected, or to comply with legal obligations. Data for marketing purposes is retained until consent is withdrawn.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve browsing comfort and analyze traffic.

  • Technical cookies: Necessary for the website's operation (e.g., session management).
  • Analytics cookies: To understand how visitors interact with the site (e.g., Google Analytics, in anonymous form).
  • Marketing cookies: Used only with your explicit consent to show relevant ads.

You can manage your cookie preferences via the consent banner on the site or through your browser settings.

6. Sharing with Third Parties

Your personal data is not sold to third parties. We may share it with:

  • Service providers: Companies that assist us with website hosting, data analysis, or email sending (who act as data processors).
  • Competent authorities: Only if required by law or to protect our rights.

We ensure that all third parties comply with adequate security standards.

7. Your Rights

In accordance with EU Regulation 2016/679 (GDPR), you have the following rights regarding your personal data:

  • Right of access: To obtain confirmation that your data is being processed and to receive a copy of it.
  • Right to rectification: To correct inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten"): To request the deletion of your data, under certain circumstances.
  • Right to restriction: To restrict the processing of your data pending verification.
  • Right to object: To object to processing for legitimate reasons, including direct marketing.
  • Right to data portability: To receive your data in a structured format and transfer it to another controller.
  • Right to withdraw consent: To withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us at the email address info@teraskapamasistemleri.com. You also have the right to lodge a complaint with the Data Protection Authority.

8. Data Security

We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no Internet transmission system or electronic storage method is 100% secure.

9. Changes to the Policy

This policy may be updated periodically to reflect changes in our practices or to comply with new legal obligations. The most recent version will always be published on this page with the date of the last update indicated below.

Last updated: October 15, 2023

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